Customer relationship management (or CRM) is one of the most effective tools for you to grow your business, at Elite we offer CRM solutions from two of the leading providers.
All businesses are different, that's why there's a choice of Sage 50 ACT! tiers to suit your CRM needs. From self employed people to small businesses with a handful of employees to large organisations with many different sales teams, ACT! grows with your business so that you can continue to develop great customer relationships using software you know.
As simple or as complex as you want, ACT! can be used out of the box or highly customised to suit your specific needs. Because ACT! can be used by anyone with contacts, it fits the needs of a variety of industries and allows you to track everything from the most basic contact details to complex, highly specialised information to fit the needs of your business.
ACT! Premium enables users to access critical customer and opportunity information from the office, home, or from the road, using either a windows application or via a web browser - for one low price. ACT! Premium delivers the tools to increase your sales team's productivity while providing your organisation with scaleability, centralised administration, advanced security and flexible deployment and access options
For users of Access Dimensions, Elite is able to offer Access’ new and powerful CRM module. Access Integrated CRM teams all the benefits of a stand-alone CRM system with the significant advantage of complete integration with your business and accounting information. Access Integrated CRM will help you to establish a truly customer-centric organisation in which all your staff have the same clear, up-to-date view of customer information, marketing (both to prospects and existing customers), and sales pipeline activity. From gathering the initial contact information for a company and making your first sale, right through to establishing a loyal customer base, Access Integrated CRM provides all the tools you need in order to find customers and develop excellent long term commercial relationships with them.