Nine-Step Delivery Programme
We believe in providing you with the solution you need, on time and on budget and with the least possible stress. To do this we have developed our unique 9-step delivery programme, our methodology for a successful implementation. This method ensures that you recieve the best possible service and a solution which exactly fits your needs.
Step 1: Assessing Your Needs
Our team will assess your business requirements, looking at your processes and working with you to make sure that the solution we provide is the one that fits your business.
Step 2: Your Proposal Report
We will present you with a detailed report of our recommendations and solutions for your business.
Step 3: Kick-off Meeting
Your Elite project Co-ordinator and Senior Consultant will meet with your team to plan and and agree you implementation plan, setting milestones and agreeing timescales.
Step 4: Your Prototype Solutions
We build a protoype solution for your company and transfer your static data to fine tune your requirements and establish your reporting needs.
Step 5:Training Your Staff
We deliver a personalised training programme to your staff to ensure they are happy, confident users of your new system.
Step 6: Sign Off Your Prototype
Once you and your users are completely happy with your system, and confident using it, your project team will provide us with your formal sign off.
Step 7: Live Running
Your protoype is transferred to the live environment and your data is is migrated ready for live running. As you go live our team will provide on-site support to ensure a smooth and anxiety free transition.
Step 8: Implementation Review
This is your opportunity to give us feedback and suggest ways in which we can improve you solution to further support your business and improve your bottom line.
Step 9: Dedicated Support
We offer our customers long-term support, keeping you updated with the latest developments and helping you to make informed decisions. Our support team will always be on hand to help ensure the smooth running of your business.
Step 1: Assessing Your Needs
Step 2: Your Proposal Report
Step 3: Kick-off Meeting
Step 4: Your Prototype Solutions
Step 5: Training Your Staff
Step 6: Sign Off Your Prototype
Step 7: Live Running
Step 8: Implementation Review
Step 9: Dedicated Support