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White Papers
We have compiled a selection of whitepapers from leading industry experts that we hope you will find useful in helping you to make decisions about your business software.
Accelerate out of the Downturn with CRM
There is no question that the current global downturn has presented businesses with the toughest economic conditions for several generations. However, innovative small and mid-sized businesses (SMBs) which are quick to react, adapt and find creative ways to accelerate out of the downturn, will not only survive the crisis, but will thrive in the long-run. Every downturn precedes an upturn, and those companies that prepare themselves now stand to win big when the upturn begins. Instead of sitting back and waiting for the global recession to subside, companies should look 'inwards' and set in place the correct tools and procedures for the business to take advantage of the upturn when it comes. this whitepaper examines how Sage is enabling small and mid-sized businesses to ensure that they are well-placed to succeed in the new reality of the post-recession marketplace
CRM in Manufacturing
The adoption of CRM (Customer Relationship Management) in the manufacturing sector has tended to lag behind that in other sectors such as services or retail. This whitepaper examines the competitive advantages manufacturers will gain by the adoption of CRM both as a philosophy and a technology. We will focus on how CRM helps manufacturers put their customers at the heart of their operations and supports their aims for continuous improvement.
Beyond Finance 7 Ways the Web will Power Your Business
A Free Guide for Directors
The explosion of affordable web-based technology means that workers on the move need never be out of touch with their co-workers or customers. What's more, this two-way data exchange between the company and its business systems means that web-based data capture can cut costs and increase efficiencies in areas well beyond finance.
This guide highlights ways in which workflow controlled, web-based technology can overcome traditional challenges in 7 key operational areas including:
- Project cost control
- Time recording
- Expenses Processing
- Team Management and HR
- Document Management
CRM in Not for Profit Organisations
Traditionally CRM or Customer Relationship Management solutions have been seen as tools for commercial enterprise, aiming to increase sales and ultimately profit. Although the functionality in CRM packages undoubtedly supports the commercial activities of business it is worth exploring how the same features can be sued to equally good effect in a Not for Profit (NFP) or Charity environment.
CRM and Your Business
A Jargon Free Guide to How CRM Can Help Your Business
CRM, Customer Relationship Management, and more particularly the technologies involved in delivering it has caused more confusion than any other technology that has been available in the market for so long. Survey after survey shows that for the majority of companies, the awareness of the technology exists but the confusion persists as to how precisely it benefits the user and his or her customer. But the truth is that the benefits of these solutions are not hard to understand and reasonably easy to realise. Indeed those that have worked with a successful CRM installation are usually converts that find it very difficult to work without one when moving to another company and are keen to bring a solution with them, so what is it that they are so keen to take with them?...
CRM: A Business Imperative for Companies During the Global Economic Downturn
Navigating through turbulent times is never easy and today’s economic conditions are more challenging than most companies have ever faced. The instinctive reaction is switch to defensive mode, cut all strategic projects and wait for things to improve. Yet these turbulent times present new opportunities for companies who invest wisely in information technologies. This Whitepaper investigates how CRM can help small and mid-sized companies to protect and grow revenue and prepare to accelerate out of the crisis ahead of their competition.
The Case for New Financials – Knowledge Bank Guide
To gain maximum impact from your software change, you need a strong business case. By establishing the costs, risks and success factors from the outset business risk is minimised and stakeholder satisfaction increased
Evaluation, Selection & Implementation of Accounting Software – Knowledge Bank Guide
The decision to change your accounting software is not one to be taken lightly. The initial recognition that there is a need for change, including a full review of the current system, can itself be a long process then there is the task of selecting the right package for your business. This whitepaper is designed to give you some helpful advice on the key stages of this process.
